order Flowers online

 

Delivery Fee 

We Offer FREE Delivery to all website submitted orders on the Mornington Peninsula and close surrounding suburbs! So order online today and save!! 

 

Delivery Times

Terms and conditions are put in place to safe gaurd both parties. It is the resposiblity of the customer to read the terms and conditions. By ticking the confirmation button on the ordering page you have agreed to these terms and conditions. 

Orders received before midday Victoria local time on any normal business day will be delivered the same day to the local area.

All orders received after midday Victoria local time will be delivered the next business day to the local area.

Please allow 12 hours for delivery of orders that are outside 10km radius of Frankston.

Chocolates, Balloons, teddies and Wine will not be sent out on their own, they must accompany flowers.

Business deliveries: All orders going to a business/school address need to be placed before 10.00 am for same day delivery and PLEASE ENSURE you list the name of the business/school the flowers are being delivered to, If business/school name is not included on order details we can not be held liable for flowers being delivered after recipient has gone home and a re-delivery fee will be charged.

All prices shown do NOT include re-delivery, if the wrong address is provided/ if the recipiant is no longer at hospital, if flowers are unable to be left due to property acess issues and alike a re-delivery fee of $10 will be charged. By using our delivery service, you agree to let our drivers use their best professional judgement as to wether or not your order can be left safely at the provided delivery address shouls no one be there to receive them.

For Saturday delivery your order must be submitted by Friday 2pm. We will not accepted deliveries on Saturday, any orders submitted on Saturday will be sent out on the next business day.

Special occasions such as Valentines day, Mothers Day and Christmas Eve delivery need to be placed before 2pm on the previous day to ensure your order is delivered on time, if orders are placed after 2pm on the previous day we will do our best to deliver the order on the "special" occasion. Please keep in mind that Valentines, Mothers and Christmas Eve day/s are very busy times for florists. We can not specify a delivery time and will not guarantee a delivery time on these days.

Chocolates, Balloons ans Teddy bears will only be delivered with flowers.

Guarantee

We guarantee delivery in accordance with our stated delivery times, provided the correct street address is provided and for business/school, the business/school name is included on order form. 

Whilst we make every effort to match the actual flowers that are delivered to that of the illustration, Eliza on Heatherhill reserves the right to substitute a colour or flower with the nearest possible option. As some flowers are seasonal and we may not have the full varity instock, If this is of concern please contact us directly regarding this on 0397811855.

Refund/Return policy


Complaints must be made within 48 hours of delivery to Eliza on Hetherhill florist, if 48 hours have gone by since your purchase; unfortunately we can’t offer you a refund, exchange or store credit. 
  
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
  
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
  
Additional non-returnable items:
Gift cards
Some health and personal care items
  
To complete your return, we require a receipt or proof of purchase. 
  
There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 7 days after delivery
  
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
  
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@elizaflowers.com.au and send your item to: 44c Heatherhill road Frankston, contact us or come in store.
  

Local Delivery Areas

delivery locations we service but not limited to, we deliver flowers all over the world.

 Frankston South (3199) Frankston North 3200  Sandhurst (3977)  Lanwarrin South (3911) Baden Powell (3199), Canadian Bay (3930), Carrum Downs (3201), Frankston North (3200), Kananook Vic (3198), Karingal (3199), Kunyung (3930), Langwarrin (3910), Mount Eliza (3930), Pearcedale (3912), Peninsula (3199), Raneleigh (3930), Seaford (3198), Somerville (3912) Baden Powell (3199), Baxter (3911), Canadian Bay (3930), Cannons Creek (3977), Carrum Downs (3201), Centreville (3977), Cranbourne (3977), Five Ways (3977), Frankston (3199), Frankston North (3200), Frankston (3199), Kananook Vic (3198), Karingal (3199), Kunyung (3930), Langwarrin (3910), Mornington (3931), Mount Eliza (3930), Pearcedale (3912), Peninsula (3199), Pines Forest (3200), Raneleigh (3930), Seaford (3198), Skye (3977), Somerville (3912),

Hospitals

 

HOSPITAL NAME ADDRESS TOWN/SUBURB
FRANKSTON HOSPITAL 2 HASTINGS ROAD FRANKSTON
PENINSULA COMMUNITY MENTAL HEALTH SERVICE 15-17 DAVEY STREET FRANKSTON
FRANKSTON COMMUNITY REHABILITATION CENTRE 125 GOLF LINKS ROAD FRANKSTON
ST JOHN OF GOD NEPEAN REHABILITATION HOSPITAL 255-265 CRANBOURNE ROAD FRANKSTON

 

Churches

 

CHURCH ADDRESS TOWN/SUBURB
PENINSULA CITY CHURCH 252 FRANKSTON-FLINDERS ROAD FRANKSTON
ST LUKES ANGLICAN CHURCH 72 MCMAHONS ROAD FRANKSTON
FRANKSTON CHURCH OF CHRIST 120 CRANBOURNE ROAD FRANKSTON
GREEK ORTHODOX CHURCH OF THE THEOPHANY 2 PETRIE STREET FRANKSTON
LUTHERAN CHURCH OF AUSTRALIA 86 KARRINGAL DRIVE FRANKSTON
COMMUNITY OF CHRIST 4 LOGAN STREET FRANKSTON
JUBILEE CHURCH 2 BALMORAL STREET FRANKSTON
THE UNITING CHURCH IN AUSTRALIA 16 HIGH STREET FRANKSTON
     

 

Nursing Home

 

NURSING HOME ADDRESS TOWN/SUBURB
BENETAS ST PAULS COURT RESIDENTIAL AGED CARE 13-15 NOLAN STREET FRANKSTON
REGIS SHELTON MANOR 93 ASHLEIGH DRIVE FRANKSTON
RSL PARK 85 OVERPORT ROAD FRANKSTON
CARINYA NURSING HOME 125 GOLF LINKS ROAD FRANKSTON
LORIKEET LODGE 24-28 MOOROODUC HIGHWAY FRANKSTON
THE BANKSIA CENTRE 2-4 OVERTON ROAD

FRANKSTON

 

Funeral Chapels

Bunurong memorial park                                   790 Frankston Dandenong rd                             BANGHOLME

John Alison Monk House

Tobin Brothers funerals